EP 61: Meet ENO, an A.I. SMS financial chatbot announced at SXSW

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Meet ENO, the first SMS chatbot from a U.S. bank created by Capital One and announced at SXSW. Katie Linendoll chats with Audra Koklys Plummer and Steph Hay on the character development and design that allows you to text a chatbot real-time questions on your finances.